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Insurance Claim Dos and Don'ts

A motor vehicle accident can have a devastating impact on you and your family. If you or a loved one has been injured, contact our firm to schedule a consultation with an experienced personal injury attorney.

Answers to Your Motor Vehicle Accident Questions

Before you take action after your car accident, make sure you fully understand your rights and options. I am attorney Brady Pofahl, and from my Albuquerque law offices, I protect the rights of motor vehicle accident victims across New Mexico. As a former insurance defense lawyer, I understand your coverage options, and I strive to make sure you get the full compensation you deserve.

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For additional information about motor vehicle accident cases, please see the articles below.

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Insurance companies are always looking for ways to minimize their settlements. Claims adjusters are there for the sole purpose of finding ways to minimize their company's payout. I consider it my job to help you maximize it. I will attempt to protect you from lowball offers and potential mistakes that could prevent you from getting full compensation. Contact me today for a free initial consultation.

A car accident can happen to anyone, and when it happens to you, you want to make sure you have an experienced attorney on you side. Having worked for insurance companies as a defense lawyer, I understand how these cases work and what insurance companies will do to minimize your car accident claim. Contact me today to schedule a free initial consultation and find out what you can do to get fair compensation.

Insurance Claim Dos and Don'ts

When you need to make an auto insurance claim, you should proceed with care. Your actions may have a significant influence on the amount of compensation you receive. Contact an attorney from Pofahl Law Firm, P.C. in Albuquerque, New Mexico, to learn more.

The Dos

DO consult an attorney for legal advice.

DO review your insurance policies to find out what is covered and what is excluded.

DO notify your insurance company right away after you are in a car accident, your car is stolen or damaged or another such covered event takes place.

DO take pictures if you can: of your vehicle, the accident site and your injuries.

DO take notes when you speak with your insurance company. Make a record of the names, job titles and phone numbers of the representatives with whom you communicate. If you can, get the names of their supervisors, too. Note what you discussed and what you or the representative promised to do.

DO tell your insurance company the truth. Not only does this save everyone a lot of time and effort, but questions of legal liability can be complex. If you fail to be forthcoming with your insurance company, this could invalidate or reduce your coverage.

DO investigate whether you have additional insurance coverage. Depending on the circumstances, supplemental coverage may come from another auto insurance policy, a homeowner’s policy or umbrella coverage.

DO keep the receipts for money you’ve spent on car rental, medical bills and purchases made in connection with the motor vehicle accident.

DO make sure you’re aware of the difference between the replacement value of your car and what you actually owe on the car. If the car is totaled, most car insurance will cover only the cash value of your car at the time of the accident. You may owe more than that, however, on the loan or the lease of the car. Gap coverage makes up for this difference. Additional coverage is usually necessary for things like a special sound system in your car.

The Don'ts

DON’T accept the insurance company’s estimate of your losses and damages until you have a chance to fully explore the matter yourself. An attorney’s help can be valuable in determining whether the insurance company’s estimate is fair.

DON’T give the insurance company a recorded or written statement until you have determined how you wish to proceed. It is important to be aware of the extent of your insurance coverage and your rights.

DON’T sign a release or waiver until you have gotten reliable legal advice. You may feel pressure to sign from your insurance company, but it is your right to explore your options. Just make sure that you take appropriate action within the time limit stated in your insurance policy.

DON’T accept a check from your insurance company — especially one that says “final payment” — unless you have obtained legal advice and carefully weighed your options.

DO Consult an Attorney

Your insurance company is legally obligated to follow through on the terms of its contract with you. You have the right to make sure that happens. Contact an attorney who will offer you support, guidance and advocacy. Speak with a lawyer from Pofahl Law Firm, P.C. in Albuquerque, New Mexico, to discuss your situation.

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